Experienced great shopper service sine 1/17. Been pulled off the FRA flight and stayed for 2 days in Philly. Right now 1/19 I'll resume my flight to FRA with around par documentation. To my shock the ticket agent with the sign in counter had been Unquestionably rude, not helpful and expected me to search out my luggage that was checked in to the 17th and that I was struggling to retrieve After i was pulled from the flight on Sunday.
Hello，I needed to check with questions about bring a cat from your U.S. to China, so I called your Chinese service. The girl referred to as Annie picked my cellular phone. I asked my query and she claimed ” there is no way” I mentioned someone informed me it is feasible. She reported ” They may be lying” she didn't give me any clarification. I chose to get in touch with yet again, One more woman answered my simply call.
We landed promptly and were being more than happy the experience was clean and pain-free. As soon as we created it to baggage declare, the carousal stopped and about one/two from the travellers gained their bags. There have been so Many people looking ahead to our baggage. Numerous of us went into the AA to elucidate which they required to do one thing.
My wife and I flew on AA266 Feb 5 from Lihue to L.A. We had compensated for bulk head seats (8A,8B). We were given 12A and 12B instead. The desk stated it was to stability the aircraft for takeoff on account of empty seats and that we might be returned to 8A and 8B from the air.
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I received the down below reaction from American Airlines just after I refused their present of a $twenty five.00 travel voucher for horrendous service. My reviews ended up posted on this site but they were eradicated. Their inadequate service cost me time and cash, which I simply cannot get back again and they Consider $twenty five.
I even attempted calling on the phone and got nowhere; all I could hear is really a recurrent message and Once i request to talk to customer relations, I would get hang up on.
This is with regard to flight 580 from charolet to Miami yesterday early morning, when I to start with obtained to my seat I felt it was just a large number. There was soda spilled during the chair and arm rest. There was trash from the last flight behind the seat forward of me. After i requested to have it cleaned up I was specified no response and I was still left to sit down in the sticky seat for nearly three several hours! This was the worst in airplane knowledge I've at any time acquired certainly.
ok…I recently ordered a ticket to fly solo to discover my relatives! YAY…. I go through the good print, and clicked on all baggage prices to view if there could be any.
I just got from the cellular phone with Connie Sanders in the DFW Business. I requested for her title simply because she was so sort and helpful to us. I've not often encountered a person so helpful and caring. If your Associates could possibly be like her you might have a wonderful airline.
Hi, I necessary to adjust this reservation, I booked this flight, I bought insurance, I’m needing to go stop by my mom that has terminal brain cancer, I’ve been traveling American The entire time to get to find out her. I have already been having insurance every link time, and this time, My husband is snowed in and might’t arrive household in time to glance immediately after my Young ones so I am able to leave. I happen to be to the cell phone now for more than 1 hour endeavoring to change or get a thing likely with my flight with Definitely no achievement and the journey coverage you supply and publicize as doesn't protect this type of excursion transform crisis (!
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about wherever I set my bag within the overhead. It had been an embarrassing minute for me and I frankly did not at all appreciate this flight attendant’s very loud and arrogant Perspective.
Just after examining some of these reviews I'm really unhappy AA will not use new management. I had a difficulty with leaving our iPad about the airplane. After i went back again on the gate no-one would take some time to return to the airplane and check.
American Airways presents flights, hotels, cars and trucks, holidays, cruises and actions – but the organization is most well-known for flights originating in The us. The Formal Web-site presents tons of information for people today wishing to guide flights, including direct reserving from the website or via cellphone connection with buyer service.